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  • (Day 18) How Much Do You Trust These Companies?

    microsoft_vista-logo

    Microsoft

    Submitting Results
    What is the Trust Scale?
    • Your Vote Has Been Cast!
      Relationship
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      Guardianship
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      Friendship
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      Partnership
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      Creationship
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      Annihilation
    • Your Vote Has Been Cast!
      Nullification
    • Your Vote Has Been Cast!
      Aggression
    • Your Vote Has Been Cast!
      Manipulation
    • Your Vote Has Been Cast!
      Protection

    apple-logo2

    Apple

    Submitting Results
    What is the Trust Scale?
    • Your Vote Has Been Cast!
      Relationship
    • Your Vote Has Been Cast!
      Guardianship
    • Your Vote Has Been Cast!
      Friendship
    • Your Vote Has Been Cast!
      Partnership
    • Your Vote Has Been Cast!
      Creationship
    • Your Vote Has Been Cast!
      Annihilation
    • Your Vote Has Been Cast!
      Nullification
    • Your Vote Has Been Cast!
      Aggression
    • Your Vote Has Been Cast!
      Manipulation
    • Your Vote Has Been Cast!
      Protection

  • (Day 17) Jared Isaacman – United Bank Card

    Jared Isaacman of  United Bank Card in Clinton, New Jersey, took a passion and turned it into a world-class business. At 16, he left high school to work for a company that processed credit cards. He loved technology and learned the credit card processing business from the ground up. He often asked, “Why do we do it this way?” They, of course, answered, “Because we’ve always done it this way.”

    Dissatisfied, Jared kept asking questions until he knew enough about the system to realize it was layered with inefficiency. He knew it could be done better. At home, Jared set up shop with some friends and designed a system to simplify the process, reducing the number of steps and people involved. He dug into every aspect of the business until he reduced the inefficiency, saving money for thousands of businesses.

    Jared destroyed the old model of processing credit cards, turned the industry on its head, and made millions for himself and his family in the process. Today, his company processes billions of dollars in transactions each year. His is one of America’s fastest growing companies. Outside of business, Jared travels around the world, setting new speed records for private jet flight, and raising money for the Make a Wish Foundation. By the way, Jared’s still in his 20s

  • (Day 16) eVenture, summer program for young entrepreneurs

    eVenture 2009 proved to be the most successful summer program yet for Charter Partners Institute. Eleven students came together for an exciting, fun, and intense week at the end of June. They took responsibility to collaboratively identify a problem or opportunity for which they could find a better way, and then develop the idea into a viable innovation.

    No boring lessons here! The group ended up forming six teams, and each developed an original idea that held special meaning and passion for them. More than a dozen successful business leaders dropped in throughout the week to provide guidance and feedback, but each team took full responsibility for their innovation. This year, previous program graduates participated and provided much of the leadership all week (Laurie Wagner [Lead], Beth Bracey, and Steve Rosen), as well as two others.

    Here is a video from a previous eVenture program

  • (Day 12) Pete Moses, Children’s Aid Society

    I had the honor to sit down with Pete Moses the CEO of the Children’s Aid Society, the largest and oldest non-profit in New York City. Pete has a better perspective on young people than anyone I have ever met. Pete opened my eyes to the realities facing the younger generation. For instance, Pete shared that in New York City, 29% of kids live below the poverty line, despite being the richest city in the world. Even more stunning, 50% of the city’s kids do not graduate high school. Fifty percent means 100,000 students a year drop out and can’t fully participate in the new economy.

    A reality since the 70s, Pete thinks we’re sitting on a powder keg with the fuse lit. Why do so many kids fail to graduate? Why are we failing our children? New York City, according to Pete, chooses not to see the big picture, narrowing its view to test taking in English, math, and science. These skills only get you in the game. Skills like responsibility, creativity, and team building give a broader range of life opportunities.

    Like a smoking habit, Pete believes society thinks it can get away with ignoring the problem, but at some point, there will be consequences. We share the opinion that fixing the problem will require a community-wide effort. Pete and I hold out hope that more businesses will invest in training young people, seeing it as an ROI for the next decade.

  • (Day 11) Dick Brandt Director of the Ioccoca Institute

    This is a interview with one of the more interesting people I know, Dick Brandt. Dick is the Director of the Iacocca Institute at Lehigh University.  I wrote about Dick in my book, Trust, How to put IT back in business. Dick has had some amazing life experiences, including living in many counties around the world as he helped AT&T globalize.  Those relationships and experiences helped prepare him for one of the best jobs in the world. As the Director of the Institute, he is bringing Lee Iacocca’s dream of developing the next generation of global leaders to life. One of those programs is the Global Village. The Global Village invites 100 top University students from around the world to come together for 8 weeks each summer. You have to see it to believe it; it’s truly amazing. The students are surrounded with an entrepreneurial culture that helps them share ideas amongst themselves and some of the best business leaders in the country. Awesome stuff! Dick also sits on the board of the Charter Partners Institute. Here is a rebroadcast of my interview with Dick Brandt.

  • (Day 7) Introduction to the Trust Book

  • (Day 1) A Trust Pandemic?

    I wrote the book on Trust because I am understanding the huge cost of distrust.  Every transaction, every conversation, every move we make is assumed to be distrusted until we prove we can be trusted.  Sadly, many  people in business say it’s getting worse. Mistrust causes everything to be more complicated, slower, and far more fragmented. Distrust hurts our businesses, adding extra costs to everything. Just take health insurance – distrust adds at least 20-30¢ to every dollar of health cost, for which we receive no health value in return. [...]

 
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